Agile Electric

auto manufacturer a ample multinational auto component shaper headquartered in North America with plants worldwide. It supplied tell apart systems to m some(prenominal) car manufacturers globally. This particular witness was the first time that it had supplied components to MOM. auto bookr was look forward for more business potpourri MOM if this was successful. Due to increasing embody In the United States, Automaker was on a lookout for global cheap source. During Its depend It came across wide awake In India and move Its technical aggroup to esteem this say-so supplier.The team was satisfied with the induction and ratified It as Its supplier of motors to Automaker. As Eagles feeling and ceasey performance was good. In 2002 Automaker awarded a business for a new product which was not In Eagles lively product portfolio. A team was deputed to scat with Agile to setup the manufacturing sop up to produce the product as per Automates requirement. The gear up was successful and Agile continued to deliver Zero defects or delivery defaults. anchor on previous track prove Agile was selected to supply new actuator meeting place and they had no experience in this.As through earlier, Automaker is not deputing any engineers to work with Agile. They accept to process the in augury parts. For critical components Agile approach Automaker for support as they no supposition on the parts. Agile recommends ESP. who was also an vivacious supplier to them. The Automaker team audited ESP. and gave a go-ahead to ESP. with round gaps to be addressed. ESP. recommended plug-in for supplying of PC. Automaker agreed as BILL was an ISO 9000 certified company. After auditing the recommended some gaps and gave a go-ahead for development. ProblemThere were a disaster reported by the Ford which seemed to grow from the actuator assembly supplied by Agile. Automaker asked Agile to investigate the job and report on root cause of the problem. In 2009 Automaker d eputes its Process expert to work on the problem. After series of experiments and trials which located the problem as originating from the board shearing trading operations at Agile. This problem was not world detected at the final interrogation as there was no ladder that checked for shearing force. List of chance upon protagonists and their role.Surest Kumar, vice -president of Operations Agile genus Raja Reedy, Chief Executive Officer, Tom Smith, provider Quality Manager John Arthur, buying Manager James Roach, SMS process honorable Possible alternatives Automaker should have well-kept supplier scorecard to monitor the quality, sex act and delivery of Its suppliers. Proper training occupy to be Imparted before awarding any new project which has no expertise. die need to be supervised on a regular basis. If any gaps is found in the process need to make sure that it is corrected before request a go-ahead. This was successful.Due to increasing cost in the United States, Aut omaker was on a lookout for global low-cost source. During its search it came across Agile in India and sent its technical team to assess this potential supplier. The team was satisfied with the facility and approved it as its supplier of motors to Automaker. As Eagles quality product which was not in Eagles existing product portfolio.